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LGAT Procurement

LGAT Procurement helps Tasmanian councils undertake best practice procurement and deliver value for money for their communities by leveraging the combined purchasing power of councils around the country whilst buying locally. Save time, save money, reduce risk by accessing contracts managed by procurement experts.

About LGAT Procurement.

Call Centre and Customer Admin Services

Contract number: BUS 263-0617
Contract expiry: 1 May 2020
Extensions available:
Contract engagement: When partied to contract an RFQ must be raised on VendorPanel – see for details on pricing, suppliers and contacts, as well as contract terms and conditions.

Scope of contract: The Customer and Administration Services arrangement covers a large range of council responsibilites that will need to be performed through a centralised Customer Service Contact Centre. This arrangement includes but is not limited to the following advice, complaints and enquiries from the public regarding:

  • Emergencies and Disasters
  • Animals
  • Rates
  • Health
  • Waste
  • Roads and Traffic
  • Parks/Forests/Public Lands
  • Fines
  • Libraries
  • Swimming Pools
  • Finance and Accounts
  • Purchasing and Suppliers
  • Noise Permits
  • Town Planning
  • Water and Sewerage
  • Press and Media
  • Environment
  • Web Site Advice
  • Out-of-Hours Support
  • Buildings

Suppliers

  • Datacom Connect Pty Ltd
  • Peak Services
  • Well Done International Pty Ltd

Accessing contracts: To access any LGAT contract, complete the contract access request form and return to Katelyn.Cragg@lgat.tas.gov.au

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GPO Box 1521, Hobart, Tasmania 7001

326 Macquarie Street, Hobart, Tasmania 7000

Tel: 03 6146 3740
Email: admin@lgat.tas.gov.au
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